Learning worth engaging with
Thinking on next generation instructional design: formative practice, high-fidelity experiences, and what actually transfers skills.

AI Simulation Training Software: A UK Buyer's Guide
What UK L&D buyers should actually check before signing — beyond how lifelike the AI sounds.
30 Jul 2026 · 7 min read
Contact Centre Training New Zealand: The Hard Calls Gap
AI is taking the routine calls, so people get the difficult ones. New Zealand's training hasn't caught up.
1 Oct 2026 · 6 min read

Australia's Sales Role Play Training Gap, Explained
New ACXPA benchmarking shows Australian team leaders rank coaching as their top priority — then run no formal program to deliver it, leaving reps to rehearse on real customers instead.
3 Sept 2026 · 7 min read

Why UK Sales Teams Rehearse Less Than Actors Do
UK training budgets are shrinking just as generic skills funding disappears — closing the sales rehearsal gap now depends on cheaper, faster practice, not bigger spend.
30 Jul 2026 · 7 min read

Where Trainer Time Actually Goes: A Head of Training's Audit
NZQA's 2026 rule changes and ministerial concern over completion rates both come back to the same unanswered question: where does your trainers' week actually go?
29 Jul 2026 · 8 min read

Content Debt: NZ's 2026 Rules Just Made It Dateable
For NZ instructional designers, keeping programme content current has gone from background maintenance to an annual, dateable compliance obligation under NZQA's 2026 Rules.
29 Jul 2026 · 7 min read