Straight answers
Everything people ask about Nova, answered plainly. Can’t find yours? Write to hello@supahuman.ai and we will answer it, then add it here.
About Nova
What Nova is, what it is not, and where it comes from.
What is Nova?+
Nova is the intelligent engine and delivery platform for next generation instructional design. It reads your source material the way a learning designer would, decides which concepts are worth turning into practice, builds the right experience for each one across audio, video, visual and guided interaction, and then delivers that experience live: the AI plays the counterpart in role plays, coaches beside every activity and narrates the video.
It is in production today with education and training providers, and it delivers straight to the learner: on a hosted link, as an app on their phone, or through your existing LMS.
Is Nova an authoring tool, a content generator or an LMS?+
None of the three. Authoring tools give you templates to fill; content generators hand you assets to package; an LMS hosts and tracks whatever you give it. Nova sits above all of them: it makes the design decisions, builds the experiences and delivers them live from a single link. There are no authoring tools in Nova, ever. If you want a change, you ask for it in a sentence and Nova rebuilds it.
It also plays nicely with what you already run: SCORM and LTI 1.3 are there for organisations that live in an LMS.
How is this different from asking a chatbot to make a course?+
A frontier model is optimised to be broadly helpful. It can write a lesson and set a quiz, but it is not, on its own, an instructional designer, and it does not deliver a live, multimodal experience. Nova is the engineering that closes both gaps.
Nova reads for teachable concepts, matches each one to the right experience type (a judgement call wants a role play, a risky procedure wants a simulation, an explanation wants narrated video), scaffolds them into a learn, practise, show arc, grounds the design in the education standards of your market, and then delivers it: voice, coaching, consequences and debriefs, live. That is the difference between a generated asset and a delivered experience.
What does "Nova 5" mean? Do you train your own models?+
Nova is the capability; the number tracks the technology generation it stands on. Nova 5 is the current generation: the one that made high-fidelity, multimodal, live delivery possible.
We do not train foundation models. Nova sits above the frontier by design: it specialises the world's best models for learning with Supahuman's instructional-design engineering, so every time the frontier improves, Nova improves with it. Nova 6 and Nova 7 will follow, and everything built on Nova gets better without re-platforming.
What is the fifth level of eLearning?+
eLearning has moved through four broad generations: static page-turners, multimedia courses, interactive click-through modules, and adaptive sequencing of the same. Nova 5 is built to define a fifth: contextual, emergent, culturally competent, live, tracked formative learning, generated for your industry and your learner, and delivered at a fraction of the cost and time of what came before.
In practice that means the learning is created for your world rather than assembled from templates, it responds live to what the learner says and does, and every experience is tracked back to the outcomes and competencies your framework requires.
Who is behind Nova?+
Nova is a Supahuman product, built in Aotearoa New Zealand and Australia. Supahuman are experts in applied AI for education: our AI already serves education and training providers in a demanding, regulated sector, and Nova was engineered from day one to that sector's compliance standards, including NZQA and ASQA expectations, copyright, and data management.
Supahuman's legal name is Supahuman Limited, with teams in Auckland and Sydney.
Who is Nova for?+
Two worlds with the same problem. Corporate learning and development teams use Nova to turn onboarding, capability and compliance material into practice people actually do rather than click through. Education and training providers, including PTEs, RTOs, colleges and workforce trainers, use it to deliver the practise-by-doing learning their qualifications certify, mapped to their framework and defensible under review.
If you build learning for other people, Nova is for you.
What Nova creates
The experiences, and how they are designed and built.
What kinds of learning experiences does Nova build?+
Twenty activity types, chosen for the concept rather than the template, organised into a learn it, try it, show it arc.
Learn it: concept visuals, interactive models, animated explainers, video explainers, whiteboard lessons, lectures, process walkthroughs, explorable diagrams, study notes and podcasts. Try it: branching scenarios, hazard ID, sequencing, calculation practice, classify and sort, fault finders, document tasks, role plays and sim games. Show it: randomised quizzes with photo questions and the Quick Fire deck.
The common thread is that everything responds to the learner. The role play answers back, the sim's consequences compound, and a personal AI coach is one tap away on every activity. The full catalogue, with what each type is for and what it costs, is on the Nova 5 page.
How do voice role plays work?+
The AI plays the counterpart by voice, in character, against clear session objectives: the difficult customer, the price objection, the distressed client, the toolbox talk. The learner speaks, the character answers back, and feedback is there the moment the learner asks for it.
Role plays are formative by design. They exist to grow capability through practice with feedback, judgement-free, not to grade people.
Can Nova match our voice, brand and context?+
Yes, and it treats contextualisation as a first-class act. Narrated video and audio use your chosen voice and accent, so an Australian provider sounds Australian and a UK provider sounds British. Your branding sits on every learning space, and each space opens with a narrated welcome generated for your organisation.
Describe a client, team or cohort in plain language and every activity is re-set into their world, live in minutes, while the proven learning design underneath stays intact.
Can learners get feedback on a mock assessment?+
Yes. A learner uploads a test or a mock assessment and Nova returns structured formative feedback to their inbox within minutes: what is strong, what is missing, and what to do next, criterion by criterion against the unit's requirements. They can revise and upload again as often as they want.
It is formative only. Nova does not mark the work and never makes a competency decision: your assessors do that, exactly as they do today. The value is that the learner arrives at their real submission ready, which usually means fewer resubmissions and less repeated marking for trainers.
Because it runs on demand, the feedback is there at the hour people actually study, rather than waiting for the next time a trainer is free.
How do we make changes once something is built?+
Ask for the change in a sentence and Nova rebuilds it. There are no authoring tools to learn and no timelines to book: revisions happen in plain language. New programme designs and revision requests get human sign-off before anything reaches a learner.
How does Nova decide what to build from our material?+
Nova reads your source material the way an instructional designer would and maps the concepts worth turning into practice, each with a rationale and a priority. It then chooses the right experience for each concept in the right modality and scaffolds the set into a coherent path, flexing for mixed ability, language and literacy, industry context, and the people around the learner.
You see the design before it is built: new programme designs get a human sign-off first.
Does Nova assess learners?+
Nova is formative by design. Practice comes with feedback that guides rather than grades, and progress grows a visible skyline, one bar per unit, rising as the learner practises. It is never presented as a mark.
For organisations that need evidence, every experience is mapped to the underlying outcomes and competencies, and the mapping is exportable. Coverage is evidence, not assertion.
Getting started and delivery
Links, learners, mobile, LMS and rollout.
How do learners access Nova experiences?+
Everything runs from a single link. There are no learner accounts and nothing to install to get started: open the link and the experience is live. Progress lives with the learner.
What about mobile?+
On a phone, a learning space installs as an app in two taps, with gentle practice reminders that know when to stop. No app store needed.
Does it work with our LMS?+
Yes. Deliver Nova learning spaces directly to your learners via web or mobile, or publish straight from your LMS: SCORM and LTI 1.3 are there for organisations that live in one. Nova sits inside the LMS where it must, and needs no accounts where it must not.
How fast can we see our own content in Nova?+
Bring the material behind one training module or one unit: the deck, the policy, the playbook or the unit standard. Nova turns it into a live learning space you can put in front of your team or real learners, typically the same day. That first space is the best way to evaluate Nova, because the proof is live product rather than a slide deck.
Do you support learners' supporters too?+
Yes. Nova generates companion guidance for the people around the learner, matched to context: parents and whānau for a school-age learner, workplace mentors and employers for an apprentice.
Pricing and plans
Plans, currencies and what happens as you grow.
How does pricing work?+
Pricing is public and shown per country in local currency, with nothing hidden. Self-serve from day one, with a human for larger accounts.
Starter suits a designer or educator building their first Nova experiences. Team suits L&D teams and training companies serving multiple cohorts and clients. Business suits organisations making Nova the way learning gets built and delivered. All plans include unlimited learner links with no learner accounts, and all twenty activity types.
What counts as a "creator seat" and a "learning space"?+
A creator seat is a person who designs and builds with Nova. A learning space is a published home for a programme's experiences, served from its own link. Learners are never seats: learner links are unlimited on every plan, because the people doing the learning should never be the meter.
What are credits?+
Credits are the build cost of each activity. Light activities such as sequencing, calculation practice and study notes cost 1 credit; most interactive types cost 2; the heavyweight narrated formats (video explainers, whiteboard lessons, lectures and podcasts) cost 5. The full catalogue on the Nova 5 page lists every type with its cost.
Credits meter what Nova builds, never who learns: learner links are unlimited on every plan.
We are an enterprise or an institution. Where do we fit?+
Talk to us. Enterprise and institutional engagement covers security review, procurement, data residency, institutional rollout, and a human through all of it. It is built for departments, networks of providers, and platforms.
Quality, trust and responsibility
Review, human oversight, accessibility, culture and privacy.
Who checks what the AI builds?+
AI builds, AI reviews everything, and people decide anything the AI is not sure about. Every experience passes an AI quality review covering grounding, correctness, safety, pedagogy and cultural respect before it reaches a learner. Humans approve every new programme design, every revision request, and anything the reviewer is not certain about, and people set the standards the review checks against.
How does Nova handle education standards and compliance?+
Design is pitched against the education standards of your market, such as the AQF, NZQF, RQF and their peers, and kept evergreen as standards change. Every experience is mapped to outcomes and competencies, and the mapping is exportable and ready for review. Coverage is evidence, not assertion.
Is Nova accessible?+
Accessible as standard: transcripts on all narrated media, an accessibility options panel for learners, and reduced-motion support throughout. Experiences also flex for language and literacy as part of the design, not as an afterthought.
How does Nova handle cultural competency?+
Cultural competency is engineered into generation, not bolted on. Nova works from a per-country cultural baseline, layers on each organisation's own cultural profile, and honours their Acknowledgement of Country word for word.
What about learner privacy and data?+
Nova is private by architecture. Learning runs from a link without accounts, progress lives with the learner, and there is nothing to install to get started. Regional expectations are respected per market, including the NZ Privacy Act, the Australian Privacy Principles and UK GDPR, with UK data residency available. For enterprise and institutional deployments, security review and data residency are part of the engagement.
What is next
Where the engine goes from here.
How does Nova get better over time?+
Two loops. The first is the frontier: Nova rides the world's best models, so every time they improve, Nova improves with it, without re-platforming. The second is delivery: live learner feedback flows back into the design, retargeting learners' competency gaps, sharpening what engages, and advancing the formative learning underneath.
Nova gets better as your learners learn, and as all learners learn.
What happens when the underlying technology improves?+
Nova improves with it, by design. The capability iterates, Nova 5 now, Nova 6 and Nova 7 to come, and everything built on Nova gets better without re-platforming. Nothing you build today gets stranded on an old generation.
Still curious?
The fastest answer is the product itself: bring one module and see it live.